13 - 14 May, 2025                                                        Amsterdam, The Netherlands

Customer Connect 2025

Innovate & Elevate your Commodity Trade

Why attend?

DycoTrade Customer Connect 2025 brings together the commodity traders and Microsoft Dynamics 365 solutions to share insights that drive progress and innovation. Join us in Amsterdam for talks on moving your business forward, opportunities to network with fellow leaders, and the first look at major upcoming releases in the DycoTrade ecosystem - all designed to grow your revenue.

Agenda at glance

This year’s agenda is packed with insightful keynotes from industry leaders, interactive breakout sessions, and live demos showcasing the latest advancements in DycoTrade solutions. Network with peers, explore emerging trends, and gain actionable strategies to optimize your business processes.

Wouter Jacobs, ECTC

Wouter Jacobs is the founder and executive director of the Erasmus Commodity & Trade Centre (ECTC) at Erasmus University in Rotterdam, driving innovation in global trade. He is a passionate academic professional (PhD, 2007) involved in applied research, academic and executive education and strategic policy interventions and has a strong interest in location decisions of firms in commodity trade, shipping and maritime business services.  His wealth of experience allows him to connect real-world practice and academic research of commodity trading markets. A recognized expert, Wouter advises the J.P. Morgan Center for Commodities, and his insights appear in publications such as Financial Times and Bloomberg.

Gary M. Vasey, CTRM Center

Dr. Vasey is an industry expert noted for his analysis, consulting, marketing, and branding skills. With over 36-years’ experience in the energy and commodities trading industry, Gary has experienced the industry’s volatility as an executive of a trading firm, geologist, consultant, software developer, analyst, and marketing practitioner, providing him with unique insights, not just into the entire value chain, but also into how to position, brand, and deliver products and services to the industry. He is a noted expert on the commodity trading, transaction and risk management software industry and an accomplished industry analyst and thought leader.

Giel Cuijpers, Microsoft

Giel Cuijpers is a Senior Cloud Solution Architect for Business Applications at Microsoft, with a deep-rooted passion for innovation and problem-solving. With a rich background spanning consulting, solution architecture, presales, product management, and customer success in the Microsoft Dynamics ERP ecosystem, Giel brings a wealth of expertise to the table. He thrives on leveraging cutting-edge technology to tackle real-world IT challenges, ensuring businesses get the most out of the best software solutions.

“The DycoTrade Customer Event 2024 provided excellent networking opportunities to exchange ideas and strategies with other DycoTrade customers. These interactions helped us better understand how others are solving similar challenges in commodity trading.”

-DycoTrade Customer Event 2024

“Speaking directly with other DycoTrade customers about their experiences gave me actionable insights to address pain points in our company. It’s this peer-to-peer learning that truly stands out.”

-DycoTrade Customer Event 2024

“DycoTrade Customer Connect 2024 exceeded my expectations. The energy, expertise, and innovation showcased throughout the event were truly remarkable. I walked away with actionable ideas and a deeper understanding of the tools available to us.”

-DycoTrade Customer Event 2024

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